Behavioral Health Customer Service Specialist

Part Time
Hanover
Posted 7 months ago

Title: Behavioral Health Customer Service Specialist

Position Type: Part Time

Requirements:

– High School Diploma or GED

-must have great customer service/phone skills

-ability to learn electronic medical record system

The position requires three clearances (Pennsylvania Childline Clearance, PA State Police Clearance, and FBI Background Check).

Training in Mandated Child Abuse Reporting is also required. If applicants don’t already have these clearances, the agency can provide instructions for how to apply for them.

Job Description:

TrueNorth Wellness is currently seeking an energized and organized individual for the position of Behavioral Health Customer Service Specialist in our Hanover office.

This individual will be responsible for greeting callers in a professional manner.

The individual should be detail oriented, work well in a team, be able to remain organized in a busy environment and have strong communication skills.

The individual will be responsible for managing cancellation and rescheduling of clients appointments.

The opening is for a part-time employee with up to twenty hours per week.

TrueNorth Wellness Services is proud to be an equal opportunity employer – and celebrate our employees’ differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or Veteran status. TrueNorth is also a trauma-informed organization, and all employees are expected to demonstrate behaviors which further that goal.

Instructions:

Please send cover letter and resume to Melissa Gross at mgross@truenorthwellness.org

Job Features

Job CategoryCentralized Intake

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TrueNorth Wellness Services is proud to be an equal opportunity employer - and celebrate our employees' differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or Veteran status. TrueNorth is also a trauma-informed organization, and all employees are expected to demonstrate behaviors which further that goal.