inspiring hope and healthy living
by providing behavioral health and wellness services one person at a time.

Trauma-Informed Care

Trauma-Informed Care


What does Trauma-Informed Care (TIC) look like at TrueNorth?

TrueNorth Wellness Services is a trauma-informed care agency that strives to create a safe environment and a culture of hope and healing where all will thrive. We empower our clients through the use of choice and collaboration while providing trustworthy care. 

Traumatic experiences touch every person throughout their lifetime, but the impact of the experience is different for each individual and more important to consider than the event itself

About 60% of the general population have been impacted by trauma at some point in their lives. However, 90% of people who seek out behavioral health services have experienced trauma, making it critically important that we treat people in a trauma-informed way so we are not re-traumatizing or causing more harm.

Trauma affects the physical and emotional health of individuals and communities

Experiencing a traumatic event can impact people throughout their lives and it isn’t limited to emotional distress. A study analyzed the long-term effects of childhood trauma and found a significant connection between the number of traumatic events experienced in childhood and an increased risk for health problems, mental health issues, and substance use/abuse issues later in life. The study found a connection between childhood trauma and potential risk for increased healthcare costs and decreased life expectancy.

Trauma-informed care involves treating and working with each other in a way that respects everyone’s unique experiences

This suggests we use “universal precautions” and practice trauma-informed care when interacting with each-and-every person. By respecting everyone’s unique experiences, we are more effective and compassionate helpers. It’s important to note that TIC includes our interactions not only with clients, but among our staff, as well.

In trauma-informed care, we shift our perspective from asking “What happened to you?” rather than “What’s wrong with you?”

Asking “What happened to you” when interacting with one another, helps the asker to consider issues from a compassionate, understanding approach rather than a blaming, judgmental approach. That one simple question can change the tone of an entire interaction with others.